Make your website a conversation starter.
Starts on your website. Goes anywhere.
Capture leads. Close at a higher rate.
Quantity AND quality.
Connect the way customers prefer.
Capturing a lead is just the beginning.
With Instensify, you can deliver great experiences, close deals, collect payments, gather reviews, and drive repeat business—all within the same conversation.
Frequently Asked Questions
What is web chat?
What sets Instensify Webchat apart from other web chat/live-chat/chatbot alternatives?
Unlike other web chat solutions, Instensify Webchat is text-based. So when a website visitor initiates a conversation, that discussion is converted into a text thread that can carry on even after they navigate away from your site. And when your customers reach you through Webchat, they’ll know they’re talking to a real human instead of a bot or algorithm. It’s a frictionless customer experience for them, and you get the benefit of automatically collecting their name and phone number, and keeping the lead.
What is Instensify Webchat used for?
Instensify Webchat is specifically designed for local businesses looking to communicate with their customers in a modern way. Webchat opens a two-way conversation where your team can answer questions, schedule appointments, and close deals with real, friendly interactions that are quick and convenient.
Our capabilities greatly enhance your ability to generate leads from your website and convert them into buying customers:
- Provide a convenient way to connect with website visitors. Podium’s text-based Webchat solution improves how your team handles online inquiries and facilitates customer service and support.
- Never miss another opportunity to connect with your visitors. Turn on response automation to engage with leads who message in after hours.
- Improve the way you manage inbound leads. With intelligent lead routing, have confidence that your leads are assigned to the correct department, location, and inbox.
- Save time responding to inquiries. Automatically respond to FAQs such as hours of operations, accepted payment types, etc.
- Monitor your progress. Explore our reporting dashboards to assess how many inbound leads are generated per month and measure employee response times and the number of conversations managed.
Seamless integration with all your favorite tools
Connect our software with the apps you use and love. With the increasing number of integrations with communications. Bring in customer data from your favourite tools.